Privacy Policy

This Privacy Policy explains how personal information is collected, used, stored and disclosed in connection with the review website located at https://jokaroom-aussie.com (the "Website"), which publishes information and reviews about the brand "Joka Room" and the project Joka Room. It applies to all visitors and users of the Website, including players who access it to read reviews or follow outbound links to third-party gambling services. This Privacy Policy is effective as of 1 January 2026 and supersedes any prior versions published on the Website.

Who We Are

For the purposes of this Privacy Policy, "we", "us" and "our" refer solely to the operator of the review Website https://jokaroom-aussie.com associated with the project Joka Room. The Website is an informational and review resource and does not itself provide gambling services, process wagers, or hold player funds.

As at the date of this Privacy Policy, the following details are known and applicable:

• Website / Project: Joka Room hosted on https://jokaroom-aussie.com
• Brand referenced: "Joka Room" (review target only; we are not the operator of Joka Room casino or any gambling service)
• Operator company name: not publicly specified by the Website operator
• Registered / legal address: not publicly specified by the Website operator
• Company registration / tax ID: not publicly specified by the Website operator

Because the underlying corporate details of the Website operator are not fully disclosed in the available data, you should treat this Website as an offshore informational service that targets Australian users but is not licensed in Australia and is not subject to on-shore Australian financial or gambling supervision. The brand "JokaRoom" is listed by the Australian Communications and Media Authority (ACMA) as an illegal offshore gambling service subject to blocking orders; we are an independent review resource and are not ACMA-regulated.

For privacy-related questions, requests or complaints, you may contact:

• Data Protection Contact / Support: [email protected]
• Phone: not specified
• Postal / legal address: not specified

In the absence of a formally appointed Data Protection Officer (DPO), the above contact acts as the primary interface for privacy and data protection matters relating to the Website.

What Personal Data We Collect

When you access or interact with the Website in connection with Joka Room, we may collect and process the following categories of information:

Identity and Contact Data

• Basic identifiers: name or nickname you provide when using contact forms, live chat or email.
• Contact details: email address (e.g., when you write to [email protected]), and any other contact details you choose to provide voluntarily.

Technical and Device Data

• IP address and approximate geolocation derived from it (country/region level only).
• Device information: device type, operating system, browser type and version, screen resolution, language settings.
• Log data: pages visited, referring URLs, time and date of access, time spent on pages, and other diagnostic data generated by your use of the Website.

Usage and Behavioral Data

• Browsing behavior: clicks on links (including outbound links to third-party casinos such as Joka Room), scroll depth, interaction with banners and calls to action.
• Engagement data: whether you open or interact with informational or marketing emails (if you have subscribed), including click-through rates and unsubscribe actions.

Payment and Financial Data

The Website does not process wagers, deposits, withdrawals or payment transactions. However:

• We may indirectly receive aggregated, non-identifying commission and conversion data from affiliate partners and advertising networks (e.g., number of sign-ups, deposits or clicks attributed to the Website), which may contain pseudonymous identifiers but does not include your full card or bank details.
• Any payment data you provide to third-party gambling operators (including Joka Room or other casinos linked from this Website) is collected and processed solely by those third parties in accordance with their own privacy policies.

Cookies and Similar Technologies

• Cookies: small text files stored on your device to remember your preferences, enable core functionality and anonymised analytics.
• Tracking technologies: web beacons, pixels, tags, SDKs and similar tools used for analytics, affiliate tracking and sometimes for targeted advertising by our partners.

Specific details about cookies and tracking technologies are provided in the "Cookies & Tracking Technologies" section below.

Legal Basis for Processing

Because the Website targets users in multiple jurisdictions, including Australia and potentially the European Union and other regions, we rely on several legal bases for processing personal information, depending on the context:

Consent

• We rely on your freely given, specific, informed and unambiguous consent when:
  • you accept non-essential cookies (e.g., advertising or advanced analytics cookies) via a cookie banner or settings panel;
  • you subscribe to newsletters, marketing communications or promotional alerts;
  • you voluntarily provide optional information through contact forms or live chat.
• You may withdraw your consent at any time (see "Your Rights" section) without affecting the lawfulness of processing prior to withdrawal.

Contractual Necessity

• Where applicable, we process certain data as necessary to:
  • operate the Website and provide you with requested content and functionalities (e.g., page delivery, response to support requests);
  • communicate with you in relation to your inquiries or any agreed informational services.

Legitimate Interests

• We may process personal data where this is necessary for our legitimate business interests, provided these are not overridden by your rights and interests, including:
  • monitoring, maintaining and improving the performance and security of the Website;
  • fraud detection, abuse prevention and protection of our infrastructure;
  • measuring the effectiveness of our content, affiliate links and advertising campaigns;
  • compiling aggregated statistics about Website usage to improve the user experience;
  • defending our legal rights, pursuing or defending claims, and complying with non-overly intrusive record-keeping obligations.

Compliance with Legal Obligations

• We may need to process and retain certain data to:
  • comply with applicable laws regarding electronic communications, consumer protection and data protection;
  • cooperate with lawful requests from law enforcement or regulatory authorities, including ACMA or overseas regulators, when legally compelled;
  • maintain records necessary for demonstrating compliance with privacy and security obligations, including, where relevant, GDPR-aligned obligations for EU users.

Purpose of Processing

We use the personal data described above for the following purposes, each linked to the relevant legal bases:

• Provision and operation of the Website: to deliver pages, enable core features, ensure compatibility with your device, and provide access to content about Joka Room and related reviews.
• Communication and support: to respond to inquiries submitted via email, support channels or any available contact tools and to maintain records of correspondence.
• Analytics and service improvement: to understand how visitors use the Website, evaluate content performance, detect usability issues, and develop new features or enhancements.
• Marketing and promotional activities: where permitted and with your consent where required, to send newsletters or promotional materials related to gambling reviews, bonuses or updates to the Joka Room project.
• Affiliate tracking and performance measurement: to attribute clicks or sign-ups to our affiliate partners, calculate commissions, and optimise placements of links and banners without directly processing your financial information.
• Security, fraud prevention and abuse control: to protect the Website and our users from malicious activities, unauthorised access, and misuse, and to investigate suspicious patterns.
• Legal and compliance purposes: to comply with applicable data protection, consumer and communication laws, to respond to legitimate requests from authorities, and to protect or enforce our legal rights.

Disclosure & Sharing

We do not sell your personal data in the traditional sense. However, we may share or disclose information to the following categories of recipients where necessary and appropriate:

Service Providers and Technical Partners

• Hosting and infrastructure providers: companies that host our servers, databases and related infrastructure.
• Analytics providers: tools and services that help us understand how the Website is used (e.g., web analytics platforms), usually via aggregated or pseudonymous data.
• IT and security providers: vendors who assist with security monitoring, backups and technical support.

Affiliate and Advertising Partners

• Affiliate networks and partner casinos: we may share pseudonymous tracking identifiers or aggregated performance data to attribute clicks, sign-ups or other events. This may include offshore gambling operators such as Joka Room or similar brands, which are separately responsible for their own data processing.
• Advertising networks: where we use ad networks or programmatic advertising, these third parties may use cookies or other technologies to serve ads and measure performance, subject to your consent where legally required.

Regulators, Authorities and Legal Recipients

• We may disclose data to law enforcement agencies, courts, regulators or government authorities (including, where applicable, the Australian Communications and Media Authority or overseas data protection authorities) when:
  • we are legally required to do so;
  • it is necessary to protect our rights, property or safety or those of our users or third parties;
  • it is necessary to detect or prevent fraud, security or technical issues.

Corporate and Transactional Transfers

• In the event of a merger, acquisition, sale of assets, restructuring or similar corporate transaction involving the Website operator, personal data may be transferred to the acquiring or successor entity, subject to appropriate safeguards and continued protection in line with this Privacy Policy.

With Your Consent

• Where you have provided explicit consent to a particular disclosure (for example, to publish a testimonial with your name or to share your contact details with a partner for a specific campaign), we will share data in accordance with that consent, which you may withdraw at any time.

International Transfers

The Website is accessible globally, and some of our service providers, affiliate partners and technical infrastructure may be located outside of your country of residence. This may involve the transfer of your personal data to countries that may not provide the same level of data protection as your home jurisdiction, including but not limited to:

• Member States of the European Economic Area (EEA) and the United Kingdom;
• Australia and other Asia-Pacific countries;
• Countries in which offshore gambling or affiliate partners are located (including typical offshore jurisdictions such as Curacao or other tax-haven territories), although the precise operator details for Joka Room and related brands are not reliably verifiable;
• The United States or other countries where cloud, hosting or analytics services may be based.

Where required by applicable law (for example, in respect of users in the EEA or UK under GDPR-aligned regimes), we implement appropriate safeguards to protect personal data when it is transferred internationally, such as:

• Standard Contractual Clauses (SCCs): incorporating the European Commission's or UK-approved standard contractual clauses into our agreements with service providers located in third countries.
• Contractual and organisational safeguards: including data-processing agreements, confidentiality obligations, limited access rights, and security controls.
• Risk assessments: evaluating, where reasonably possible, the privacy and surveillance laws of destination countries and implementing additional safeguards where needed.

By using the Website, you acknowledge that your information may be transferred to and processed in countries outside your own, subject to the safeguards described above where legally required.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, to satisfy legal, accounting or reporting requirements, and to resolve disputes. In determining appropriate retention periods, we consider the volume, nature and sensitivity of the data, the potential risk of harm from unauthorised use or disclosure, the purposes of processing, and applicable legal requirements.

• Identity and contact data: retained for as long as necessary to respond to your inquiries and maintain records of our communications. Typically, this will not exceed 5 years from the date of your last interaction with us, unless a longer period is necessary for legal or regulatory reasons.
• Technical and log data: server logs and similar technical data are generally retained for 6 - 24 months for security, troubleshooting and analytics purposes, and may be stored longer in anonymised or aggregated form.
• Cookies and tracking data: stored in accordance with their individual lifetimes, which may range from session-only to several months or, in some cases, up to 2 years for analytics or affiliate tracking cookies, unless deleted earlier via your browser or settings.
• Affiliate and performance data: pseudonymous data received from partners is retained for as long as necessary to calculate commissions, verify transactions and comply with partners' audit requirements, typically up to 5 years.
• Legal and complaint records: information relevant to complaints, disputes or regulatory inquiries may be retained for the duration of the matter and for a reasonable period thereafter (commonly up to 7 years) in order to establish, exercise or defend legal rights.

When data is no longer required for any of the purposes described above, we will either delete it securely, anonymise it irreversibly so that it can no longer be associated with you, or, where deletion is not technically feasible, segregate it and protect it from further processing.

Your Rights

Depending on your place of residence and applicable law, you may have various rights in relation to the personal data we hold about you. We aim to respect and, where commercially and technically feasible, align our practices with key principles under the EU General Data Protection Regulation (GDPR) and comparable regimes. Although the Website primarily targets Australian users, similar standards may also be relevant to users in other jurisdictions.

Key Data Protection Rights

• Right of access: you may request confirmation as to whether we process your personal data and, if so, receive a copy of that data and certain related information.
• Right to rectification: you may request that we correct or update inaccurate or incomplete personal data about you.
• Right to erasure ("right to be forgotten"): you may request deletion of your personal data where:
  • the data is no longer necessary for the purposes for which it was collected;
  • you withdraw consent and there is no other legal basis for processing;
  • you successfully object to processing based on legitimate interests;
  • the data has been unlawfully processed; or
  • erasure is required by law.
  We may decline or limit this right where we must retain data for legal obligations or legitimate interests such as dispute resolution.
• Right to restriction of processing: you may request that we restrict processing of your data in certain circumstances (e.g., while we verify its accuracy or assess an objection).
• Right to object: where we rely on legitimate interests to process your data, you may object, and we will cease processing unless we have compelling legitimate grounds or need the data to establish, exercise or defend legal claims. You always have an absolute right to object to the use of your data for direct marketing.
• Right to data portability: where processing is based on consent or contract and carried out by automated means, you may request that we provide you with a copy of your personal data in a structured, commonly used and machine-readable format, or transmit it to another controller where technically feasible.
• Right to withdraw consent: where processing is based on your consent, you may withdraw it at any time, without affecting the lawfulness of processing before withdrawal.

How to Exercise Your Rights

• Submission of requests: You may exercise your rights by contacting us at [email protected] and clearly stating:
  • your full name and contact details;
  • the nature of your request (e.g., access, rectification, erasure, objection);
  • any relevant details that will help us identify you and locate your data (e.g., email address used, approximate dates of interaction).
• Verification: To protect your privacy and security, we may take reasonable steps to verify your identity before complying with a request.
• Response timeframes: We endeavour to respond to all legitimate requests within 30 days of receipt. If your request is particularly complex or we receive multiple requests, this period may be extended in accordance with applicable law, and we will inform you of any such extension and the reasons for it.
• Fees: We will handle your request free of charge, unless it is manifestly unfounded or excessive (for example, due to repetitiveness). In such cases, we may charge a reasonable fee or refuse to act on the request, in which case we will explain our reasons.

Cookies & Tracking Technologies

The Website uses cookies and similar technologies to provide core functionality, enhance your browsing experience, analyse traffic, and support affiliate and advertising relationships. Cookies are small text files stored on your device when you visit a website.

Types of Cookies We Use

• Session cookies: temporary cookies that remain on your device only while your browser is open and are automatically deleted when you close it. They support basic navigation and page functionality.
• Persistent cookies: cookies that remain on your device for a set period or until you delete them. They allow us to remember your preferences and recognise your device on subsequent visits.
• First-party cookies: cookies set directly by the Website (jokaroom-aussie.com) for functionality or limited analytics.
• Third-party cookies: cookies set by third-party domains, such as analytics providers, affiliate tracking platforms and advertising networks, which may track your interactions across multiple sites.

Purposes of Cookies

• Strictly necessary / functional cookies: essential for the operation of the Website and to enable features you request, such as page navigation and secure access. These cannot usually be disabled via internal tools without affecting site functionality.
• Analytics cookies: help us understand how visitors interact with the Website (e.g., which pages are most frequently visited, how users move through the site) so we can improve content and usability. Data is typically aggregated and pseudonymised.
• Affiliate and performance cookies: track when you click on outbound links to third-party gambling operators, allowing our partners to attribute sign-ups or other actions to our Website. These cookies may be set by affiliate networks or the destination sites and are generally persistent.
• Advertising cookies (where applicable): used by advertising networks to deliver relevant ads and measure their performance. Such cookies may build a profile of your interests across different websites, subject to your consent where required.

Managing Cookies

• Browser settings: Most web browsers allow you to:
  • block all cookies;
  • block cookies from specific sites;
  • delete cookies when you close your browser or at any time;
  • receive notifications before cookies are stored.
  Please refer to the "Help" or "Settings" section of your browser for more information.
• Device and platform tools: Some operating systems and devices provide additional privacy and tracking-prevention controls that can be used to manage cookies and tracking technologies.
• Internal controls: If a cookie banner or settings panel is implemented on the Website, you may manage your non-essential cookie preferences via that interface at any time.

Disabling or rejecting cookies may impact your ability to use certain features of the Website or may reduce the quality of your browsing experience.

Data Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures designed to protect it against unauthorised or unlawful processing, accidental loss, destruction or damage. While no online service can guarantee absolute security, we seek to apply industry-aligned safeguards, including:

• Encryption in transit: use of modern transport-layer security protocols (such as TLS 1.2 or higher) to encrypt data transmitted between your browser and our servers, reducing the risk of interception.
• Server and infrastructure security: hosting with reputable providers that maintain physical and logical security controls, firewalls, network segmentation and access management.
• Access controls: limiting access to personal data to individuals or service providers who have a legitimate business need, subject to confidentiality obligations and, where appropriate, role-based access control.
• Data minimisation and pseudonymisation: collecting and retaining only the data that is reasonably necessary for the purposes described, and where possible utilising aggregation or pseudonymisation to reduce identifiability.
• Backups and continuity: maintaining regular backups and business continuity arrangements to reduce the risk of data loss due to technical failures or incidents.
• Incident response: procedures for identifying, assessing and responding to potential data breaches or security incidents, including notification to affected individuals and regulators where required by law.

Although we strive to follow recognised good practices and may align aspects of our security programme with standards such as ISO 27001 or SOC 2 through our chosen providers, the Website operator itself has not publicly certified compliance against any specific security standard. You should therefore exercise caution when interacting with any online gambling-related content and be aware that offshore environments inherently involve additional risk.

Complaints & Contacts

If you have questions about this Privacy Policy, concerns about how your personal data is handled, or wish to submit a complaint, you may contact us using the details below.

Primary Contact Channel

• Email (privacy and support): [email protected]
• Phone: not specified
• Postal address: not specified

Complaint Procedure

1. Submission: Send us an email describing your concern, the nature of the issue, and any relevant details (such as dates, pages visited, and evidence of the problem).
2. Acknowledgement: We aim to acknowledge receipt of your complaint within 7 business days.
3. Investigation: We will review your complaint, consult relevant records and, where necessary, liaise with our service providers or partners to investigate.
4. Response: We endeavour to provide a substantive response or resolution within 30 days of receiving your complaint. If we are unable to do so within this timeframe, we will inform you of the delay and the anticipated timeframe for resolution.
5. Escalation: If you are dissatisfied with our response, you may have the right to escalate the matter to a relevant data protection or communications authority in your jurisdiction.

Escalation to Supervisory Authorities

The appropriate authority will depend on your country of residence. Without limiting your rights, the following may be relevant:

• Australia: You may contact the Office of the Australian Information Commissioner (OAIC) regarding privacy concerns about Australian-connected services:
  • Website: https://www.oaic.gov.au
  • Online complaints: available via the OAIC website
• European Union / EEA: If you are located in an EU/EEA Member State, you may lodge a complaint with your local data protection authority. Contact details are available at:
  • https://edpb.europa.eu/about-edpb/about-edpb/members_en
• United Kingdom: You may contact the Information Commissioner's Office (ICO):
  • Website: https://www.ico.org.uk

Nothing in this section limits any other rights or remedies you may have under applicable law.

Updates

We may update or modify this Privacy Policy from time to time to reflect changes in our data-processing practices, technological developments, legal or regulatory requirements, or the scope of services offered on the Website (including the Joka Room project).

Notification of Changes

• Website publication: The current version of the Privacy Policy will always be available on https://jokaroom-aussie.com. Changes will be effective when posted, unless otherwise indicated.
• Prominent notices: For material changes that significantly affect your rights or how we process your personal data, we will provide additional notice, which may include:
  • a prominent banner or pop-up notice on the Website;
  • an alert in any available user dashboard (if applicable);
  • an email notification to the last email address you provided to us, where appropriate.
• Advance notice: Where required by law or reasonably practicable, we will provide at least 30 days' advance notice of material changes before they become effective, so that you can review the updated terms.

User Options on Changes

• If you do not agree with the updated Privacy Policy, you should discontinue use of the Website and, where applicable, exercise your rights (such as requesting deletion of your data) as described above.
• Continued use of the Website after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.

Last updated: January 2026